Using AI to Improve Productivity, Efficiency, and Accuracy

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Leveraging AI for Greater Productivity

Using AI to Improve Productivity, Efficiency, and Accuracy

The true potential of artificial intelligence lies not in any single model or technique but in an open ecosystem approach that fosters collaboration and builds upon the power of partnerships. Organisations can unlock transformative possibilities of generative AI across the enterprise by embracing open platforms, shared resources, and cross-pollination of ideas.

Rather than being constrained by any single vendor’s offerings, an open approach empowers the mixing and matching of cutting-edge technologies from diverse sources. More importantly, an open ecosystem provides the building blocks—large language models, computer vision models, proprietary data, and more—that allow companies to construct tailored AI solutions tuned for their unique needs.  But where can AI help?  Read on to learn more.

AI Opens a Wealth of New Business Opportunities

Over the last few years, artificial intelligence systems have opened up new possibilities at individual and enterprise levels. While generative AI helps writers craft content or engineers write or fix code, it also helps enterprises optimise their operations. For example, IBM partnered with AWS to create summarisation and categorisation functions for voice and digital interactions using generative AI. The design facilitated seamless transfers between the chatbot and live agent, delivering summarised details of the current issue to speed up resolution times and enhance quality management. It makes work easier, right? That’s what collaboration does.

AI technology can anticipate and prepare for future events by training and developing foundational models. From natural disasters to economic fluctuations, accurate predictions could mean the difference between life and death. Historically, global disruptions have been unpredictable, wreaking havoc on society. But now, with AI as our partner, society can be better prepared.

Enhancing Operational Accuracy with AI

AI’s power lies in its ability to process vast amounts of data, identifying intricate patterns and relationships that could make historically time-consuming processes easier for humans. By training AI models on historical data and real-world scenarios, we can unlock insights that enable enterprises to achieve heightened operational efficiency and deliver exceptional customer experiences at lower cost and greater speed.

Utilising AI to Streamline Automotive Manufacturing

AI opens up new opportunities for operational efficiency improvements. The automotive industry leverages it to streamline manufacturing processes. AI optimises production workflows and supply chains. It identifies bottlenecks and inefficiencies. Predictive analytics anticipate maintenance needs and downtime risks.

AI’s adaptive learning capabilities ensure continuous process improvements. As new data accumulates, models refine their recommendations. Automotive companies embrace AI to reduce costs and time-to-market. Optimised operations maximise productivity and profitability. AI helps automakers stay competitive and agile. Rapid innovation cycles meet evolving customer demands. The technology revolutionises the design and assembly of vehicles.

The Renaissance in Automotive Manufacturing

While digital transformation and improved customer experience have reshaped the mobility ecosystem, they have also presented unprecedented challenges. Uncertain demand for automobiles due to the pandemic, global supply chain disruptions, and part shortages put inefficient factory productivity in focus across the globe. The need for an intelligent manufacturing model was immediate, and the solution was smart manufacturing.

Toyota reached out to IBM seeking solutions to optimise its manufacturing unit in Indiana, US. What were the solutions Toyota wanted? Reductions in downtime, breakdowns and overall maintenance costs.

The Japanese automaker wanted each vehicle assembly process to be flawless. This ensured that Toyota’s promise of quality was not compromised while maintaining a production pace with reduced downtimes. After all, it is critical for businesses to minimize downtimes and have zero defects so that the best-quality vehicles are shipped to consumers.

Maximising Manufacturing Capabilities

Toyota urgently required a unified, shared platform to empower the next generation of maintenance workers. This system would enhance user experience and facilitate quicker, data-driven, predictive and prescriptive decision-making.

Toyota asked IBM to deploy its cloud-based Maximo Application Suite to help it achieve higher manufacturing and operational efficiency. This new operating system integrated factory floor equipment with AI and IoT, producing critical insights that resulted in significantly higher productivity and lower downtimes. The platform enabled Toyota to contextualize and integrate PLC, sensors, and existing manufacturing data, such as work orders, using AI.

The deployment of IBM’s Maximo software helped Toyota gain better insights, which resulted in a reduction in unplanned downtime by an average of 43%, breakdowns by 70%, increased end-user productivity by 28% and reduced overall maintenance costs by 25%. Result!

Conclusion – Putting AI to Work

When done right, generative AI can have a massive impact on productivity, innovation, and society when work happens in an open ecosystem.  While there are greater defining and pivotal moments ahead in AI, it is already helping individuals, governments, and businesses reinvent experiences and create never-seen-before applications. That’s why over 80% of organisations, from private sector financial institutions to public bodies, are already working with or planning to adopt AI.

Challenges like the need for solid infrastructure, high costs, risks, a lack of governance or consulting expertise, and trust issues often obstruct the realisation of business value from AI. However, these can be addressed by adopting a holistic approach to AI. It involves a well-defined strategy covering everything from the data used for training to the infrastructure on which it operates, coupled with deep consulting expertise and a strong network of reliable partners.

This approach not only enhances safety across society but also enables organisations to unlock trillions of dollars in value from the transformative capabilities of AI, whilst achieving this with greater speed, scale, and trust.   When embracing such a comprehensive and strategic model, it is clear that the future of AI is not only about overcoming current barriers but also about harnessing its full potential to drive unprecedented progress and prosperity.

Check out my previous work here – Exploring the Boundaries: Ethics of AI Personalities – Kieran Gilmurray

#PaidPartnership #IBMPartner IBM #AILiteracy #Watsonx #KieranGilmurray

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