Centre of intelligent automation or process orchestration?

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Centre of intelligent automation or process orchestration?

Francis Carden, VP Intelligent Automation and Robotics at Pegasystems knows the business automation industry like the back of his hand. He has been there, built that and then done it again many times over.

If you are thinking of automation and want to listen to someone who actually understands what they are talking about, then Francis is the person you need to listen to.

📌Task mining. Data mining. Process orchestration.
📌If we managed processes would we need other centre of expertise?
📌Designing human centric processes.
📌Fake ROI
📌Process orchestration – fad or business value driver? Business magic.
📌Orchestration offers end to end businesses visibility.
📌Centers for process excellence and automation.
📌Automation, AI and the digitisation of processes.
📌Process orchestration is game changing but only IF you take action on the outputs.

0:00 Begin
0:29 Businesses are more than processes.
1:26 What is process orchestration?
3:27 What are businesses doing with the insights gleamed from process orchestration?
5:37 Centers for process excellence.
6:59 Process excellence, business KPIs and the cost of change management.
8:22 What centres of excellence need to do and deliver.

Digital marketing, digital transformation, process mining, task mining, process orchestration, the future of work, social selling, citizen developers, social media strategy, data analytics, robotic process automation and intelligent automation are the hottest topics in the business world today.

Learn everything there is to know about these topics by listening to real world experts, including thought leaders from companies and academia, as they talk about their real world digital experience to help you digitally evolve your business.

No gimmicks. No BS. Just great advice which can be put into practice the moment you have stopped watching this video.


Kieran Gilmurray helps global firms digital transform using intelligent automation, data analytics, RPA and social media. This improves their operational efficiency, reduces their costs and improves their profitability

Digital Transformation Specialist | Robotic Process Automation & Intelligent Automation Leader | Data Analytics Expert | Non Executive Director | Social Media Strategy Expert

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